Video: 3 benefits of automated messages and routing | CloudCall

Video: 3 benefits of automated messages and routing

It’s an unhappy truth that call queuing is unavoidable and can harm your business. It puts increased pressure on your employees and infuriates customers. This dissatisfaction can lead to high customer churn, with 46% of customers saying they had cancelled their contract or purchased services elsewhere because they had difficulties getting in touch with a supplier.

Discover how automated messages and call routing can help with call queues in our video.

Book a demo to find out how CloudCall can ensure your call queues are under control and your customers happy.

Nicole Dopson

About Nicole Dopson

Nicole Dopson is the Marketing Communications Executive based at the CloudCall UK headquarters. She is passionate about creating content that informs and inspires. Outside of the office Nicole enjoys walking her dog and curling up with a good book.