There are a lot of technical terms involved when you take a look into the world of Computer Telephony Integration (CTI). The main one being VoIP, but what exactly is it? Take a look at our short video below to help clear things up.
About Nicole Dopson
Nicole Dopson is the Marketing Communications Executive based at the CloudCall UK headquarters. She is passionate about creating content that informs and inspires. Outside of the office Nicole enjoys walking her dog and curling up with a good book.